Amended Cancellation PolicyEffective 23rd of March 2020
Due to the outbreak of COVID -19 we have amended our park policies with more flexibility for our guests without imposing cancellation fees or adhering to the previous non refundable conditions of either 7 days or 30 days (peak holiday periods) prior to arrival.
Now our policy states no cancellation fees will be imposed if you change or cancel outside of 72 hours prior to arrival. Plus you are able to amend your dates of stay more than once and credits will be held on file for up to 2 years.
As of 23rd of March 2020 we will no longer issue refunds for cancellations and simply issue you with a credit against your name and in writing to allow a stay at a later date of your choice.
Also potentially a requirement of paying the higher difference in tariff if there is one at time of new booking depending on your travel dates.
Thank you for your understanding at this time.